Follow Up Reference Questions - A Scale

Begin by telling the reference the type of position for which the applicant is being considered.

Then tell the reference:

"These are some of the characteristics which are important for the job for which Mr. / Ms. "X" is applying. Do you know of any cause for concern with respect to each of the following characteristics? "

Ability to consistently exercise sound judgment

Ability to work under pressure

Ability to follow through with job assignments on time

Compliance with company policies and procedures

Productive and conscientious job performance

Could you please give me an example of his/her work performance that demonstrates any of these qualities?

Follow Up Reference Questions - C Scale

If you have not already done so, begin by telling the reference the type of position for which the applicant is being considered.

Then tell the reference:

"These are some of the characteristics which are important for the job for which Mr. / Ms. "X" is applying. Do you know of any cause for concern with respect to each of the following characteristics?"

Demonstrating courtesy, constant politeness, and a positive attitude toward customers/guests

Presenting a genuine friendly and outgoing manner

Initiating communication with customers/guests through greetings and cordial conversation

Remaining courteous even during difficult confrontations with customers/guests

Demonstrating an awareness of in-store/in-house activities and knowing the physical location of specific merchandise/public areas

Providing a high level of service throughout the entire interaction with a customer/guest

Could you please give me an example of his/her work performance that demonstrates any of these qualities?

Follow Up Reference Questions - E Scale

If you have not already done so, begin by telling the reference the type of position for which the applicant is being considered.

Then tell the reference:

"These are some of the characteristics which are important for the job for which Mr. / Ms. "X" is applying. Do you know of any cause for concern with respect to each of the following characteristics?"

Ability to work under pressure

Ability to pay attention and keep his/her mind on the job

Ability to consistently exercise sound judgment

Ability to follow company policies and procedures

Ability to follow through with job assignments on time

Regular and prompt attendance on the job

If Mr. / Ms. "X" did not have problems with following through on job assignments and/or exercising sound judgment on the job, I would appreciate you telling me.

Could you please give me an example of his/her work performance that demonstrates any of these qualities?

Follow Up Reference Questions - F Scale

If you have not already done so, begin by telling the reference the type of position for which the applicant is being considered.

Then tell the reference:

"These are some of the characteristics which are important for the job for which Mr. / Ms. "X" is applying. Do you know of any cause for concern with respect to each of the following characteristics? "

Ability to consistently exercise sound judgment

Ability to follow company policies and procedures

Ability to follow through with job assignments on time

Regular and prompt attendance on the job

Productive and conscientious job performance

Could you please give me an example of his/her work performance that demonstrates any of these qualities?

If Mr. / Ms. "X" did not have problems with following through on job assignments and/or exercising sound judgment on the job, I would appreciate you telling me.

Did Mr. / Ms. "X" ever receive a warning or reprimand while employed by you? (Details)

Follow Up Reference Questions - H Scale

If you have not already done so, begin by telling the reference the type of position for which the applicant is being considered.

Then tell the reference:

"These are some of the characteristics which are important for the job for which Mr. / Ms. "X" is applying. Do you know of any cause for concern with respect to each of the following characteristics?"

Loyalty to the company

Trustworthiness

Ability to follow company policies and procedures

Ability to follow through with job assignments on time

Productive and conscientious job performance

Could you please give me an example of his/her work performance that demonstrates any of these qualities?

Do you know of any situation that would be a cause for concern with Mr. / Ms. "X", regarding trustworthiness on the job? (Details)

If trustworthiness was not a problem with Mr. / Ms. "X", I would appreciate your telling me.

Follow Up Reference Questions - Q Scale

If you have not already done so, begin by telling the reference the type of position for which the applicant is being considered.

Then tell the reference:

"These are some of the characteristics which are important for the job for which Mr. / Ms. "X" is applying. Do you know of any cause for concern with respect to each of the following characteristics?"

Ability to consistently exercise sound judgment

Ability to follow company policies and procedures

Ability to follow through with job assignments on time

Regular and prompt attendance on the job

Productive and conscientious job performance

Could you please give me an example of his/her work performance that demonstrates any of these qualities?

If poor job performance and poor productivity were not a problem with Mr. / Ms. "X", I would appreciate your telling me. (Details)

Did Mr. / Ms. "X" ever receive a warning or reprimand while employed by you? (Details)

Under what conditions did Mr. / Ms. "X" leave your company? (Details)

Follow Up Reference Questions - S Scale

If you have not already done so, begin by telling the reference the type of position for which the applicant is being considered.

Then tell the reference:

"These are some of the characteristics which are important for the job for which Mr. / Ms. "X" is applying. Do you know of any cause for concern with respect to each of the following characteristics?"

Ability to work under pressure

Ability to pay attention and concentrate on the job

Ability to consistently exercise sound judgment

Not becoming bored easily on the job

Ability to follow through with job assignments on time

Ability to follow company policies and procedures

Regular and prompt attendance on the job

Could you please give me an example of his/her work performance that demonstrates any of these qualities?